Student Support

University Accounts
  • NetID
    An MSU NetID is your unique electronic identity that gives you access to a growing number of online services at the University. Once you have a Campus Wide Identifier (CWID) number, you can set up a NetID. This will be used to give you access to Canvas and many other University supported tools.
  • How to Set Up a NetID
    Step 1: Get a Campus Wide Identifier (CWID) number. You should receive a CWID after you are admitted to MSU.
    Step 2: Set up your NetID by completing the online MSU NetID Account Form.
    Step 3: You are ready to begin using University technology services.
  • How to Access MSU Email
    Go to
    Your MSU email address is based on your MSU NetID (your last name plus one or more characters from your first name and a number at the end).
Help Desk Support

Students with general technology questions can reach out to the Montclair State University Help Desk. Information Technology’s Help Desk is accessible at 973-655-7971, option 1 and by email. Please check their website for hours, answers to frequently asked questions, and additional support information.

  • How To Access Canvas
    A link to Canvas is available by clicking “Quick Links” on the Montclair State University website. Visit the Canvas site directly. You can log into the Canvas system using your NetID and password.
  • Documentation & Videos for Students
    Take a look at our Canvas documentation page for detailed information and video tutorials on how to use Canvas.
  • Electronic Resources
    The MSU Sprague Library provides access to a wide variety of electronic databases, articles, and video/audio streaming. For more information, visit the library website.
  • eReserves
    Electronic Reserves (eReserves), are online resources located in the MSU Canvas Course Management System. eReserves provide web access to course-related readings and other materials selected by instructors. For more information on eReserves, visit the MSU Sprague Library website.
  • Citation Tools
    Citations allow the reader to retrace an author’s research. Therefore, electronic as well as other kinds of citations should be as complete as possible. Completeness in electronic citation means including the complete address of the site, the date the page was loaded or refreshed by the webmaster, and the date you viewed it. There are a few citation searching resources available to you. For more information, review the services section on the MSU Sprague Library website.

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